MODINCA: Online Dating FAQS & Information

What is MODINCA?

MODINCA is a trademarked acronym for MODern INtellectual Cultured Aesthetes. It is a dating community website for adults looking for a like-minded partner with whom to share the culturally enriching and/or intellectually stimulating lifestyle.

Who can use MODINCA?

Any responsible adult, 18 years and older, willing to abide by the website’s Terms of Service may participate in the MODINCA community. MODINCA is open to people from all walks of life.

How much does it cost to use MODINCA?

MODINCA is free to browse. It is free to post a personal profile. To contact and communicate with interesting people in the community you must choose a subscription term . MODINCA membership is recurring and auto-renewed at end of each subscription period. Please note that your subscription is non-refundable, so please make sure the subscription term you choose is right for you before purchase.

Can I opt out of auto-renewal of my subscription?

No, you cannot opt out of your current premium subscription as it is non-refundable. If you wish NOT to renew the subscription at the end of the current subscription term, please send us a message via contact us. Please select "Cancel Subscription" from the drop-down menu under "Customer Service".

How do I know if anybody tries to contact me?

There are two ways other members of MODINCA can contact you, via mail message or instant chat message. In the case of email message, you will see a notification on the "Messages" button on the top right corner of your screen. In the case of chat message, you will see a notification on the reduced "Chat" window on the bottom right corner of your screen. Also, you will receive an email notification for both forms of messages as long as you have an appropriate email notification setting. You can get to the email notification page via the pull-down menu from your username button on the top right corner. It is important to know that only members with a current premium subscription are able to make a connection with one another via MODINCA’s messaging features.

How does Instant Chat work?

Instant Chat works the same as instant messenger. You can initiate a conversation with anyone currently online simply by clicking on the "CHAT NOW" button on their profile photo on their profile page. It is important to know that only members with a current premium subscription are able to make a connection with one another via MODINCA’s messaging features.

What if I do not wish to receive Instant Chat requests from other members?

Please go to the "Privacy" page and change the "Who can invite me to chat" setting to "Only me". The "Privacy" page is found in the pull-down menu under your username button on the top right corner of the screen.

How is percent compatibility calculated?

Percent compatibility is calculated based on your matching preferences. The following nine categories are considered – gender, age, types of relationships, body types, ethnicities, location, smoking, drinking and MODINCA interests. 100% compatibility means that there is at least one match from each of the nine categories.

Why am I receiving messages from people whose profiles do not match well with my preferences?

That is because some people open up their search preferences beyond their own profile attributes.

Can I cancel my subscription?

Yes, there are two ways to cancel your subscription. If you do not wish to renew your subscription at the end of the current term, please send us a message through contact us. Please select "Cancel Subscription" from the drop-down menu under "Customer Service". We will cancel your subscription at the end of the current term. Please note that subscriptions are non-refundable, so please make sure the subscription term you choose is right for you before purchase. You can also permanently cancel your account, in which case you will no longer be able to access your account. This can be accomplished on the “Profile Edit” page. You can get there via the pull-down menu from your username button on the top right corner. The “Delete Profile” button is located at the bottom of the page. We would like to caution you again that this is a permanent action; your account will be permanently deleted from the MODINCA website.

Can I change my subscription to a different plan?

Yes, you may, but only at the end of your current subscription term, as your subscription is non-refundable and we do not credit the unused amount of your current subscription. Please wait until the current subscription expires and then choose a different plan.

Is my personal information safe?

We take information security very seriously. It maintains up-to-date security hosting via Blue-Host and CloudFlare services. Your personal and financial information will be protected with your own personal password known only to you.

How do I hide my profile?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

How do I hide my presence on the site from other members?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

What if I do not wish to have others invite me to chat with them?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

What if I do not wish to have other members view my photo albums?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

What if I do not wish to have other members view my blog posts?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

What if I do not wish to have other members comment on my blog posts?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

What if I do not wish to have other members view my events?

Please go to the “Privacy” page. You will find the “Privacy” page in the drop-down menu under your username button on the top right corner of screen. Here you can set access permissions to your content for other users.

How do I delete my profile?

The only way to delete your profile is to permanently cancel your account, in which case you will no longer be able to access your account. This can be accomplished on the “Profile Edit” page. You can get there via the pull-down menu from your username button on the top right corner. The “Delete Profile” button is located at the bottom of the page. We would like to caution you again that this is a permanent action; your account will be permanently deleted from the MODINCA website.

How come I cannot log into my new account?

This is usually because the account isn't activated yet. One of the steps that we take to make sure it is full of real, authentic people is via email verification. After creating a new profile, a verification email will be sent to you. Follow those instruction. Make sure to check your spam folder; sometimes messages end up there.

How come I cannot login anymore?

If you have successfully logged in at least once in the past, first, please make sure you are spelling your password correctly. If that does not work, try resetting the password by clicking on the “Forgot Password” link on the sign-in page or by entering your email here. If you've just registered with your email address and cannot log in, please check your email for the account activation link.

Where is my activation email?

Make sure to check your spam folder; sometimes messages end up there. If you still cannot find it, get in touch with us and we can activate your account for you. Contact us.

How do I change my email address?

Go to the “Profile Edit” page. You can get there via the pull-down menu from your username button on the top right corner.

How do I change my username?

We’re afraid you cannot change your username for security reasons. If you feel you have a good reason to change it, please send us a justification through contact us.

How do I change my password?

Go to the “Profile Edit” page. You can get there via the pull-down menu from your username button on the top right corner. Then click on the “Change Password” button at the top of the page.

How many photos can I upload?

You can upload up to 15 photos by creating photo albums. Each album can hold up to ten photos. So, you can have anywhere from one album to 15 albums depending on the number of photos you assign to each album.

Is there a size limit to uploading image files?

Yes. Image file size cannot exceed 2Mb.

How do I create a profile photo gallery?

All you have to do is to upload seven or more photos and your personal profile photo gallery will be automatically created.

Do you offer a trial premium membership?

Yes, we do offer a 7-day trial premium membership. Please go to the “Subscribe” page and scroll down to the bottom to find it.

How do I report bad behavior or possible fake profiles?

We are concerned about maintaining community of real caring people. Despite our constant monitoring, and the filters and verifications to make sure everyone on MODINCA is an authentic human, sometimes very motivated individuals can slip through the cracks. If you have come across someone misbehaving, or possibly making false profile information or sending spam, please report them to us via contact us. Please include their username (profile name) along with detailed information about the issue.

What does bookmarking another Member’s profile do?

This action saves their profile so that you can find them easily on your dashboard.

Why can't I find any local matches?

MODINCA is a new and exciting growing community of members. It is centered in Colorado but the circle is continually growing. It is wonderful to have you to be part of this fast-growing community. Unfortunately, the nature of building a site like this requires time to establish a larger membership base so you can have a great experience. Upon joining as a free member, feel free to spend as much time browsing as possible until you feel that there are enough members in your area to provide you with plenty of matches. One of the fastest ways to help us grow is to share MODINCA with your friends via email, social media, etc. Please feel free to invite your singles friends to “like” our Facebook page.

How do I contact MODINCA?

Contact us.

Is there a contact phone number for MODINCA?

Unfortunately, we do not yet have a customer service phone number. Please write to us via Contact us.

What should I do to protect myself when dating online?

We believe that dating should be safe, fun, and comfortable. When you begin dating online, it's a good time to think about what you want from a relationship. It's also a good time to think about how to safely meet and interact with new people. Your online and offline safety is your responsibility and should be your top priority.

WE DO NOT SCREEN OUR MEMBERS, INQUIRE INTO THE BACKGROUND OF OUR MEMBERS, ATTEMPT TO VERIFY INFORMATION PROVIDED BY OUR MEMBERS, OR CONDUCT CRIMINAL SCREENINGS OF OUR MEMBERS (See Terms of Service for more information).

Visit our Safe Dating Tips page for tips and common sense practices to help you be safe while looking for a fulfilling relationship.

Is MODINCA on Facebook and/or other Social Media locations?

Yes, you can find us on Facebook and Twitter.

Can I Suggest Improvements?

Yes, we would be happy to listen to the Community Members. Contact us. Please select "Suggestions" from the drop-down menu under "Customer Service".
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